1. Information We Collect
When you use StayNote, we collect information you provide directly to us, such as when you create an account, build a property manual, or communicate with us. This includes:
- Account information (email address and password).
- Property details (names, addresses, WiFi credentials, house rules).
- Payment information (processed securely through our payment providers).
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services.
- Process transactions and send related information.
- Send technical notices, updates, security alerts, and support messages.
- Respond to your comments, questions, and requests.
3. Information Sharing and Disclosure
We do not share your personal information with third parties except in the following circumstances:
- With your consent or at your direction.
- With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., payment processors, hosting providers).
- In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process.
4. Publicly Shared Information
When you create a property manual and generate a link or QR code, the information within that manual becomes accessible to anyone who possesses the link. You are responsible for ensuring you do not share highly sensitive personal information in your public manuals.
5. Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@staynote.com.